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Thank You - All The Staff @ Burbank Auto Doctor
Stand behind their service work
I have been a long time customer at Burbank Auto Doctor.
I know that Ben the owner will stand by his service for their work and customer satisfaction and commitment. Jeff J
Second time here and my car was repaired on time and less than the estimate! Mike and Ben are great guys and so is the staff
I'm so glad I found this shop
Went in thinking I might have to throw down a few hundred bucks for some new brakes after I told them I noticed a burning smell. Turns out there was just a plastic bag stuck on my exhaust. They checked the brakes, told me they were still good 4 a while and even rotated my tires. I offered to pay for the rotation but they said don’t worry about it!
I’ve been here three times – twice when my check engine light appeared, and once when my carburetor was backed up, causing dampness to the floor of my passenger side.
For all three visits, I could not have been happier with the service. I am greeted and tended to right away, a diagnostic is performed, and an explanation as to the vehicle’s problem is given.
I’m so glad I found this shop, as having a mechanic you can trust is so important, especially here in L.A., where we practically live in our cars.
The Auto Doctor
Great place fast service
As the website administrator for Burbank Auto Doctor, I am extremely impressed by the professionalism and over the top customer service by Ben and his team, which is why I am proud to be the website administrator of the Burbank Auto Doctor website – Rob Trevino | Owner: TheRTCompanyUSA.com
After dropping it off I got a call less than an hour later saying the condenser had a visible leak, and an estimate was given. After the condenser and drier were replaced, Ben told me he would like to keep it overnight to make sure there were no other leaks.
The next morning he called and told me there were two other small leaks which only required O ring replacement. This did not add to the original estimate, the price was very fair, and the communication was great. My wife’s AC is now frosty cold and the whole experience was great.
I would not hesitate to refer anyone to this shop as they were very straight forward, professional, and reasonably priced.
They could’ve tried 2 sell me something I didn’t need but they were totally honest from start 2 finish. Hard 2 find businesses like that anymore. Highly recommend this place to everybody I know.
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